Privacy Policy

This privacy policy sets out how Rivendell Bridal uses and protects any information that you give Rivendell Bridal when you use this website.

Rivendell Bridal is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Rivendell Bridal may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9th November 2010.

Please feel free to print this page for your reference, bearing in mind it may be updated at any time.

Your acceptance of these Privacy Statement terms

By using any of the sites within our web site network ("web sites") or our services, you unconditionally agree to be bound by this Privacy Policy.

What we collect

We may collect the following information:

- name and address

- contact information including email address and telephone numbers

- demographic information such as postcode, preferences and interests

- other information relevant to customer Enquiries and Orders

You are under no obligation to provide this information, but if you don't then I may not be able to assist you fully with your order or enquiry.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

- We use the information to identify you each time you contact us to provide you with a service

- We will use the information to provide you with after care service.

- We may use the information to improve our products and services.

- We may use the information to customise the website according to your interests.

Who the information is shared with.

Rivendell Bridal does not share, sell, disclose or rent your information with third parties,  It is used exclusively by us to process your order and to provide you with the services required.

Rivendell Bridal will only disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Rivendell Bridal and its web site, visitors to the web sites and customers of our services.

Payments

Payments are taken through paypal, cheque or bank transfer. We do not collect or store any of your information for payments. If you make a payment to us though paypal please view their own privacy policy and terms though their webstie www.paypal.com.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and from your orders or enquiries.

Log files/IP addresses

When you visit our web sites, we automatically log your IP address (the unique address which identifies your computer on the Internet) which is automatically recognized by our web server. We use IP addresses to help us administer our web sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

Non personal information

Our website host and program collects non-personal information about your visit in the form of site statistics, such as the location of your visit, your page activity whilst on our website, the type of internet browsers you use or the site from which you linked to our web sites. You cannot be identified from this information and it is only used to assist me in evaluating my advertising methods and improving our website.

Where your information is stored

Your personal and order information is held in a non electronic form only. This information will be protected to the best of Rivendell Bridal's ability.

No Personal information is stored on our web server or computers.

Our email server & program which may store email addresses is protected to the best of Rivendell Bridal's ability and the password is changed regularly. We cannot guarentee e-mails to be secure, error or virus free so please check e-mails with your own security software for viruses before opening any attachments. If you are unsure of the contents of the email please contact us for verification of what we have sent you.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998.  If you would like a copy of the information held on you please write to Rivendell Bridal, 62a Station Road, Taunton, Somerset. TA1 1NX

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Photographs of clients work

We may use photos of your dress on a dressmaking dummy on our website and facebook page which have been taken by Rivendell Bridal.

We may use photos on our website and facebook site along with your first name only if you have provided them for us to use with your permission. If you provide us with photographs for use, please be sure to gain the permission of all the people in any photographs you may provide for the use on my website and facebook page.

If you do not wish for photos of your dress or yourself in your dress to be used pleased contact us using the contact information below.

Comments

Please e-mail any questions, concerns or comments you have about our Privacy Policy to emily@rivendellbridal.com, or write to us at: Rivendell Bridal, 62a Station Road, Taunton, Somerset. TA1 1NX